eDiscovery features added to Office 365 Education
September 10, 2015 1 Comment
A new term begins and with it another opportunity to see how we can make the most of our Office 365 services and this month sees some welcome additions to the Education platform 🙂
One issue that’s always nibbled away in the background with the E1 plan on Office 365 was that the advanced Compliance tools were locked away in a paid plan. To add them for a mid-large size user base would’ve taken the cost to unsustainable levels so we’ve lived without them and found our own workarounds.
However, for some products (Lync \ Skype for Business) the limitations meant that we couldn’t be confident that we had sufficient visibility of what was going on from an e-safety and Safeguarding perspective.
I’m pleased to report that’s all changed – no doubt in some small part thanks to Google offering “Vault” as part of the core Google Apps offering. This competition is a great thing for us end-users as both companies have to constantly feature-match each other, giving us more functionality for the same (lack of) price!
Accessing the Compliance Center
Logging into an account with Global Administrator rights shows a new Compliance option under the Admin section.
Alternatively it can be accessed directly via https://compliance.protection.outlook.com/Ucc/?wa=wsignin1.0
Full instructions for how to use the new features (search, archiving, legal hold, user permissions) can be found at https://technet.microsoft.com/en-us/library/dn876574.aspx
Update: Having gone into the system today to try out the functionality we stumbled at the first hurdle, experiencing the error below when trying to add an Exchange mailbox as a source:
“The connection to the search service application failed”
A bit of further research provides a list of steps that need to be completed before nominated users (which are added to a dedicated eDiscovery Security Group) can search across all content within the Office 365 tenant:
If you’re an active OneDrive for Business user you’ve got some fun ahead to add the required permissions to each ODFB site!
Once done the search works as expected, although it’s not exactly speedy. Archiving an entire mailbox via this method may take some time, although it does provide access to the Purges folder in the case of a user hard deleting items (which otherwise can only be accessed via MFCMAPI as outlined here)
At the same time Microsoft have rebranded all the the “E*” plans as Office 365 Education, no more worrying about E1, E3 and so on. Fortunately as mentioned in the blog the change doesn’t affect any licensing scripts that are already in place… phew!
For more detail see http://blog.softwareone.com/office-365-education-replaces-e1-e3-and-e4-what-you-need-to-know plus of course the main Office 365 page for a glossy summary https://products.office.com/en-gb/academic/office-365-education-plan