Save yourself from insanity… Google and Outlook contacts on Android

2000px-Android_dance.svgRecently I had to factory reset my HTC One M8 whilst it was in for a repair (thanks to a stray bottle of soy sauce landing square on the screen, ouch!) but since reinstalling all my apps I noticed my contacts sync wasn’t working correctly.

Although my Google account had synced contacts when first setting things up the People app would’t let me add a new contact to my Google account. Rather it would default to SIM instead. Very strange I thought, it’s never done that before and I could still see everything else that was already there. Oddly the filter menu wouldn’t list “Google” as an option either.

Initial thoughts

First I thought maybe the app permissions after the Android M update may have gone wonky so checked those, no problems there (People app had access to Contacts permission).

Next… maybe the Google Account sync had Contacts sync turned off but after checking it’s there and working fine.
As another test I created a new contact online via Google Contacts and then forced a sync on the phone… contact didn’t appear. Very odd.

Tried a few other ideas like clearing App caches, also cleared the Android cache partition via Recovery as I’d been having some issues with the HTC Camera app as well but no joy there either (although Camera app now seems to have sorted itself out so a bit of a bonus there).

Solution – turn off Outlook contacts!

Finally I came across this…

http://forums.androidcentral.com/google-nexus-5/350303-phone-contacts-not-syncing-google-account-contacts-2.html

Credit to “haneyman” for this…

Confirmed, you cannot have Outlook sync contacts and expect Google contacts to sync. As soon as I unlinked the Outlook account on my phone, the Google contacts appeared.

So it seems the Outlook app is the culprit. To confirm I went into the sync options for my Outlook.com account and sure enough contacts sync was enabled. Turned that off, cleared my running apps then sure enough on next load the People app was letting me create and sync Google contacts again.

Maybe having accounts on both Google and Microsoft is a bit unusual but definitely one to watch out for if you have a foot in both camps and use an Android smartphone.

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Not the best week for my Android

Although I’m a huge Android fan the past week or so hasn’t been too kind to my HTC One M8, which up until now has been spot on in terms of both hardware and software.

Just in case anyone else experiences the same issues I decided to post this to at least make the problem solving process a bit less painful…

OK Google? O… K Google? Oh…

12605596705_75921dc70eMy favourite feature since getting the M8 (just pipping the IR remote) is Google Now and particularly the “OK Google” voice activation. Having an almost-natural voice interface with the device is something that makes me feel like “the future” has arrived, as well as coming in very handy for in-car use for navigation, music playback etc.

Unfortunately the Play Store forced down a bunch of updates recently and now the activate from any screen system has stopped working 😦

Ref: https://productforums.google.com/forum/#!topic/websearch/jvUlugguDBY

Seems like I’m not the only one it’s affected judging by the slew of comments on the Google forums. The last couple of posts suggesting it’s fixed in the latest beta look promising at least – hurry up Google and get this fixed!

Wi-Fi in slow-motion

Around the same time I’d also noticed loading web pages on my home Wi-Fi had gone back to 56k speeds, or even worse just timing out. For a day or so I just switched to 4G as a workaround but tonight had to try and figure out what was going wrong. After a bit of Googling this struck a chord:

Ref: http://forums.androidcentral.com/htc-one-m8/565952-app-causing-slow-wifi.html

Indeed as soon as I disabled the Bluetooth connection everything went back to normal. I don’t usually have it turned on but since using Android Auto (more on that soon) Bluetooth tends to get left on when I get out the car. May need to invest in some NFC tags and use the Trigger app to control this.

BlinkFeed replacement

One HTC-specific feature I’ve grown to like is BlinkFeed. Initially I dismissed it as a nuisance taking up precious home screen space but as content started rolling in I started spotting some interesting content that I wouldn’t normally see through traditional browsing methods.

With social network updates mixed in as well it became a really useful at-a-glance content consumption method. Needless to say I don’t like the sound of the replacement if the article below about ad-related content is true:

Ref: http://forums.androidcentral.com/htc-one-m9/607607-news-republic-app-replacing-blinkfeed-awful.html

The joys of continuous updates and a quick word on OneDrive

At least two of the issues above come as a result of the continual release cycle we now find ourselves in these days with cloud-first software and services. On one hand getting new features is good but when the releases break (or even worse remove) key functionality then it’s a very different end-user experience.

It would be nice if Google etc. held their hands up when bugs are found to remove the uncertainty over whether it’s one particular device \ installation at fault or if users are suffering from update-related issues; I for one would value the honesty of saying “it’s broken but we’re fixing it” over saving face and staying silent. Fortunately blogs and forums often step in to fill the gap.

Still at least none of these issues are in the same league as Microsoft’s ludicrous bait-and-switch OneDrive retrospective storage downgrade on it’s consumer user base. I’m moving all my backups onto Google Photos right now then dispensing with OneDrive for personal use once the storage limits are applied early next year.

It’s a real shame as I’ve been using the product right from its early SkyDrive days so in my case the reversal from 40GB (15GB + 10GB loyalty + 15GB camera roll) down to 5GB is a real kick in the teeth. At the start of the year I was likely to move up to the paid plan once I went over my last couple of GB but there’s no chance of that now.

40GB
enjoy it while you can…

Fortunately the same stupidity hasn’t been applied to Education (OneDrive for Business) users, which is probably the only bit of good news to come out of the debacle. Ironically all this happened the same week the much-improved (and long overdue) new UI arrived on our O365 tenancy. A real shoot-yourself-in-the-foot moment from Microsoft I feel (as do many, many others).

Ref: https://onedrive.uservoice.com/forums/262982-onedrive/suggestions/10524099-give-us-back-our-storage

Microsoft still has time to reverse this before they lose whatever goodwill they had left among consumers but the clock is ticking…

2016… the year of monetisation of the cloud?

What is interesting the the OneDrive move is that Microsoft have effectively blinked first in the game of which provider stops giving more to consumers. In this case MS have gone one step further and will be actively taking away what we already have.

With enhanced ad-blocking features moving across platforms onto iOS and suchlike I wonder if 2016 may be the year the big cloud players start pushing the boundaries to see how far they can go with monetising their services. This is one prediction I’ll be very happy to see turn out wrong!